If you‘ve ever sat in a meeting scratching your head trying to figure out the difference between IT incident management and IT problem management, things became a little clearer in a recent Forum workshop which saw 20 IT chiefs sharing their best practice expertise on the issue. In short, where incident management is about resolving […]

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Good account managers are hard to find but should treated like gold dust once discovered, this according to IT chiefs from 25 big businesses who met recently through the Forum to share their best practice experiences on this issue.Account managers are very often the public face of the IT department to the rest of the […]

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The public is increasingly concerned about data security because of a series of recent well publicised data losses. This in turn appears to be leading some business managers to question the purpose of security standards such as ISO27001. What are they good for, they ask? How should security chiefs respond?For the security professionals who network […]

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Paul Simmonds, leading light at security think tank The Jericho Forum is to share his wisdom with Forum members on the practical implementation of network de-perimeterisation.  
 Paul will be outlining what steps security departments need to take to build a business case for de-perimiterisation and be discussing the frameworks needed. He’ll also be providing real-life […]

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Learn how to get the best from your IT research and analyst partners by participating in an educational seminar lead by GSK’s ex-head of external information resources, Dr Tony Law.
At the session, Dr Law will be explaining how he managed his research partners at global pharma giant GSK, how he distributed and cascaded relevant information […]

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Instant messaging (IM) is not yet viewed as a ‘secure medium’ for external communication - according to security chiefs.Chief security officers (CSOs) taking part in a recent Security Forum workshop all voiced concern about the security and reputational issues that can come about through giving staff unregulated access to IM.
Whilst some CSOs tolerate limited internal […]

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