Following concerns raised at a Corporate IT Forum, supplier management workshop about how to balance the inevitable impact of budget cuts on supplier relationship, a number of delegate attended a WebEx on 23rd June 2009

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Seven project and programme managers contributed to a recent online discussion that covered good practice, processes, metrics, and handling the results of post project reviews.

A common issue is that feedback is captured on a project-by-project basis with no central repository. This results in a lack of consistency in the way feedback is captured and often prevents subsequent […]

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Creating “a single point of truth”
Accurate and effective IT service reporting provides an organisation with a complete picture of service delivery, so IT can align with business objectives. Organisations striving to ‘create a single point of truth’ in order to improve service reporting should consider the following action points and recommendations.

Minimise the number of fields […]

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The theme of this Year’s Real IT Awards will be “Pride in Achievement” recognising the tremendous achievements of IT teams in supporting the business and ensuring that organisations operate at maximum efficiency, despite the dire economic climate over the past year.
 
This year’s Awards will reflect the changing priorities of IT departments with a number of new […]

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